FAQ
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FAQ
Frequently Asked Question
You will find us set up at Av. División del Nte. 914, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX. We are usually set up under the sidewalk
We’re happy to offer free changes and 100% refund up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply.
We will ride as long as there is sun. If there is heavy rain or the roads are too wet, then the ride will be canceled, and there will be a full refund.
No, but we suggest wearing them!!! Helmets are free for all our guests.
The tour is 4.5-5 hours long, and we cover about 7-8 miles.
YES!!! But please let your guide know if you have to be back at a certain time.
We would love to have you join us! Please send us an email, and our team will help you to complete your booking.
Children are allowed, and cycling experience is a must. If your child is under 4ft 10in, please contact us.
7 speed Urban bike with V brakes
NO, At this current, we only have speed cruisers with V brakes.
As long as you feel confident riding a bicycle, you can join the tour. But if you are not comfortable driving, we recommend you join our walking tours instead.
We only wait for 10 minutes to respect other people’s time.